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Frequently Asked Questions
How do I purchase your goods?
Please send us an inquiry with the item numbers and quantity you need. We will provide a direct quotation and guide you through the ordering process as soon as possible.
How long is the lead time for production?
Standard production typically takes 40-55 days depending on the order quantity. If materials are in stock, we may be able to expedite the delivery.
Can I request a sample before placing a bulk order?
Yes, we provide samples for quality confirmation. Small items may be provided free of charge, while larger furniture items require a sample fee, which can be credited back upon placing an order.
What are your accepted payment terms?
We generally require a 30% T/T deposit before production, with the remaining 70% balance due upon receipt of the Bill of Lading copy. We also accept L/C at sight and PayPal.
How is the quality of the goods guaranteed?
You are welcome to inspect the goods at the factory personally, or appoint a third-party inspection company to verify the quality before delivery.
Do you offer OEM/ODM services?
Yes, we accept both OEM and ODM orders. We can customize designs, materials, and packaging according to your specific requirements.