1. Are you a manufacturer or a trading company?
We are the manufacturer with over 15 years of industry experience, operating a factory building of 10,000m² with more than 100 workers.
2. How quickly do you respond to quotation requests?
We strive to provide a quotation on the same day, typically within 24 hours of receiving your request.
3. What are the lead times for samples and bulk orders?
Samples are usually ready within 5-7 days. The lead time for bulk orders is generally 45-50 days.
4. Can I get a free sample?
We can provide free samples for standard items. New customers only need to cover the freight charges.
5. What is the minimum order quantity (MOQ)?
Our standard MOQ is 1000pcs per item. However, for a first order, we can accept a minimum of 500pcs.
6. What customization options do you offer?
We offer a wide range of customization services including material, color, printing, size, logo, and specialized packaging.